## For agents

- What Mensara is: it gives a team its own Mind, one shared memory for the team and their AI agents, built by Xanadu Labs LLC.
- Status: signup is not open. A person joins the waitlist at https://app.mensara.ai/#waitlist. Agents cannot create an account or sign up.
- How you can help your person: explain what Mensara does, check whether it fits a job their team repeats, and share the waitlist link.
- Agent references: https://app.mensara.ai/llms.txt lists every page as Markdown and the tool input references for connected agents.

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# Manage notifications and check your Mind’s health

Guides · Manage your workspace · [How it works](https://app.mensara.ai/how-it-works)

Notifications bring selected work to your attention. Health information helps you tell whether the Mind can be reached and whether work is waiting. Neither proves that a particular answer or scheduled job is correct. Use this page to choose useful alerts and collect the right information when something stops working.

[Page as Markdown](https://app.mensara.ai/how-it-works/notifications-and-health.md)

[Operating procedure](https://app.mensara.ai/how-it-works/workspace-diagnostics-procedure)

## Choose notifications for this device

In the Portal, open **Settings → Notifications** when that section is available. Turn on **Push notifications** and complete the browser’s permission prompt. **Notify me about** offers **Decisions and briefs**, **All items needing you and briefs**, or **None**.

The setting depends on browser support and the workspace’s push configuration. If the section is absent, it does not establish that there is no work waiting. Check the Portal directly. Changing a notification preference does not approve a request or alter an app’s schedule.

## Keep checking the underlying work

Open an alert and inspect the actual request, question or briefing. [Reviewing changes](https://app.mensara.ai/how-it-works/changes-approvals-receipts) explains approval authority. A notification about a briefing means it is ready to inspect, not that every claim in it has been independently verified.

If notifications stop, check this device’s browser permission and the saved preference, then open the Portal to inspect pending work. A preference set on one device does not prove another device subscribed successfully.

## Read connection diagnostics in order

**Settings → Connection status** lists **Access configured**, **Mind reachable**, **Access token accepted** and **Version supported**. An earlier failure can leave later checks unknown. For example, an unreachable Mind does not establish that a token was refused.

Use the first failing check to choose the next action. Reconnect an account through its supported route; ask the operator to investigate reachability or a version mismatch. [Sign-in and reconnection](https://app.mensara.ai/how-it-works/reconnect-and-sign-in) gives those checks in context.

## Inspect the affected job

If one app fails while the Portal works, inspect that app’s installed version, run result, schedule, grants, connection and budget. The owner’s read-only health tool can report process health and waiting counts without exposing document contents. It does not grant content access or lifecycle authority.

Send support the affected action, time, version, reference and bounded error. Include whether another harmless read works. Leave out keys, private records and raw model input. [Help by symptom](https://app.mensara.ai/how-it-works/questions) points to the appropriate guide.

## Related

- [Fix sign-in and reconnect the right service](https://app.mensara.ai/how-it-works/reconnect-and-sign-in)
- [Recover pending, failed or interrupted work](https://app.mensara.ai/how-it-works/interrupted-work)
- [Understand usage, budgets and costs](https://app.mensara.ai/how-it-works/usage-and-costs)
- [Check backup freshness](https://app.mensara.ai/how-it-works/backup-restore-ownership#check-freshness-and-rehearse-recovery)

Previous page: [Manage your Mensara account and billing](https://app.mensara.ai/how-it-works/account-and-billing)

Next page: [Fix sign-in and reconnect the right service](https://app.mensara.ai/how-it-works/reconnect-and-sign-in)

Your Mensara account, your Mind’s Portal, an AI client and a model provider can each have their own session.

[Join the waitlist](https://app.mensara.ai/#waitlist)