Set safe boundaries · GUIDE 10
Decide where your information may go
Before you use Mensara for work that matters, decide where your notes may be stored, which connected AI or service providers may receive them, and who operates the systems involved. The answer depends on the configuration you choose.
Ask about the paths that matter
When you share notes with a connected assistant, that assistant can process the material it is allowed to read. If the material is included in a request to an AI provider, that provider can receive it. A backup service is another possible destination for your information and its history.
The account service may also hold account and billing details and basic service-health information. The documented design says this service should not store or pass along the content of your notes, documents, prompts, or sensitive credentials. That is a stated design boundary. It is not proof of the retention, logging, support, backup, export, or deletion practices in every configuration.
Make the decision for your setup
Ask for the terms that apply to the AI providers, backup service, and hosting arrangement you select. Ask what information can leave your environment, who can operate the storage, what backups retain, and what remains after deletion. A vendor-operated cloud account and a customer-operated or on-premises arrangement can involve different access to the underlying systems.
Do not rely on a general claim that information “stays local.” Review each path that matters to your organization.