A loop is the workflow definition; a case is one occurrence of it. Answering one case and revising the definition are separate jobs. You may need to do both when the same problem returns.
Deal with the current request first
Open the item in your Portal's Inbox and inspect the linked case timeline. Read the question or failed check, the proposed result and the source evidence. Use the request's offered answer or review controls within your authority.
Keep the original reference if the response is interrupted. Inspect that request and case before answering again. A successful answer does not prove that the next step ran; return to the case and check its new state.
Keep the useful correction
An edited proposal says what the output should have been. A rejected proposal says that the original output was wrong, but may not establish a single correct replacement. Keep that distinction when describing the error to your agent.
If repeated errors matter, pause or reduce the workflow's autonomy through the authorised controls while you investigate. Autonomy, budgets and access explains why a demotion applies to the relevant action rather than granting or removing every permission at once.
Draft a replacement from the recorded examples
Ask your connected agent to use the loop-reviser skill. It reads the current definition and the saved corrections, names the recurring pattern and proposes the smallest useful replacement. The new version names the current loop as its predecessor and starts in shadow mode.
The correction examples are also regressions: cases the replacement must handle without reproducing the problem. The author needs a supported operator route to inspect that evidence and run replay. If the connected client cannot do that, hand over the loop reference, case references and intended correction rather than claiming a replay passed.
Read the replay result before approval
Replay substitutes recorded action outputs instead of invoking those actions. Its quality checks still run and can incur model cost. Inspect the result for every saved case; an unreadable or ungradable example is not a passing result.
An authorised person reviews the exact replacement and its replay result before approval. Activation is a further decision. Approval can be refused when the required replay has not passed. Do not use a waiver simply to get past a failing correction; resolve the cause or leave the revision waiting with a clear explanation.
Use corrections to check a replacement
A replay result precedes the owner’s decision.
Read the existing case corrections and identify the recurring problem. Compose the smallest successor in shadow mode. Replay the saved regressions: actions use recorded outputs while checks run for real and can incur cost. An authorised person reviews the exact candidate and replay result. Approval and later activation remain separate; an ungradable regression is not a pass.
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